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DEPAUL UNIVERSITY
Office of New
Student and Family Engagement
2020-2021 Graduate Student Success Coach
Position
Description: In order to support
the success and retention of our first-year students, the Office of New Student
and Family Engagement selects approximately 20 highly driven and caring
juniors, seniors, and graduate students to serve as Student Success Coaches.
Student Success Coaches will report to the Coordinator of Retention and Student
Success Initiatives. Success
Coaches play an integral role in supporting the transition and success of first
year students. They will facilitate structured one on one meetings to guide
first-year students through thought provoking conversations. Through these
meetings, goals and strategies will be established in order to maximize
student's personal and professional potential. Success Coaches will check-in
regularly to address obstacles, promote resources, provide encouragement, and
offer structured accountability. Success Coaching sessions will take place
remotely throughout the winter and spring quarters, generally between
9:00am-5:00pm CST Monday-Friday.
Qualifications:
·
Strong interpersonal skills
including empathy, communication, problem solving, and leadership skills and
the willingness to develop these skills further
·
Knowledge of and commitment to the mission of
DePaul University and the goals of the Office of New
Student and Family Engagement
·
High level of time-management skills and
flexibility, and ability to motivate self and
others
·
Willingness to utilize technology to conduct remote
outreach (ie. Texting, email, Zoom, etc)
·
Available to work from a computer
with reliable internet for 15 hours a week between the hours of 9:00am- 5:00pm
CST Monday-Friday.
·
Strong desire to learn about all of the resources,
services, opportunities, policies and people at the University
·
Enthusiasm for DePaul and the Chicago community
·
Currently enrolled full-time
graduate students with a minimum of one quarter at DePaul and 3.0 grade point
average. Graduate program must have
curricular ties to Higher
Education and/or college student
development. If graduate program has no curricular tie to college student
development, applicant must have attended DePaul as an undergraduate and have
previous experience as a student mentor or tutor at DePaul University.
·
All applicants' student conduct records will be
reviewed as part of the selection process. Students who have
been found in violation of the Code of
Student Responsibility or other DePaul policies through the Student Conduct
Process may be required to provide additional information and/or may be removed
from the selection process or from the
position
Responsibilities:
1.
Meet one-on-one with current
first-year students and facilitate guided conversations to identify needs, set
goals, learn about resources, and develop/grow student success skills
2.
Maintain regular contact with
assigned first-year students through 1:1 meetings, phone calls/texts, emails,
or group sessions
3.
Facilitate quarterly group sessions with assigned
first-year students
4.
Maintain open communication with
Success Coaching staff when further support is needed regarding assigned students
5.
Document coaching interactions in
an appropriate manner, according to the guidelines provided (reporting
necessary information to supervisor or Title IX Coordinator, and refraining
from sharing information with fellow coaches)
6.
Support the development and facilitation of Success Coaching
events and other
retention focused initiatives (including a quarterly
Unenrolled Calling Initiative and other initiatives as needed)
7.
Serve as a positive
representative of DePaul University and the Office
of New Student and Family Engagement
8.
Attend and
participate in all required staff training sessions and ongoing staff development
Work Schedule
and Terms of Employment:
Student Success Coaches are employed
for a minimum of two quarters, beginning on Saturday, January 2nd , 2021 and ending on Friday, June ,ith,
2021. The work schedule includes required training days
throughout fall quarter (listed below),
remote training assignments during winter intersession, and a 1-day intensive
training January 2nd .
During the winter quarter, the Success
Coaches work 15 hours a week, with 7-8 hours designated for 1:1 Success
Coaching sessions with first-year students
and 7-8 hours
designated as "virtual office hours" where
Success Coaches will follow
up with students,
document student meetings
and interactions, reach out to new students,
and support the planning and facilitation of Success Coaching
events. During the spring quarter,
Success Coaches work 5-10 hours
a week.
Success Coaches
will need to be available for Success Coaching sessions utilizing remote
technology like Zoom or digital calling platforms, depending on student need.
Success Coaches will work with the Coordinator of Retention and Student
Success Initiatives in order to create their
Success Coaching schedule
with most availability needed ruing business
hours and only occasional evening and weekend hours needed.
Success Coaches will
be paid an hourly wage of $15 and will be responsible for entering hours
weekly.
Application
Process and Deadline:
To
be considered for the position, all new applicants are required to:
·
Attend an Online Info Session (dates listed below)
·
Submit
a completed application (including resume) on the campus
job board by 11:59pm on Wednesday, September 30th.
o
Submit current resume and a cover letter explaining their
passion for the work this role requires as well as their skills and experience
that qualifies them for the position.
o
Provide the name and email address of a faculty or staff
member to serve as a recommendation to their application and speak to their
abilities in supporting fellow college students.
·
If
offered, attend a Zoom interview taking place September 28th - October 9th, 2020.
Offers
for the Student Success Coach position will be made by Monday, October 12th, 2020
with
Acceptance/Decline
due by Wednesday, October 14th. If you are offered and accept the Student Success Coach
position, you will be required to attend all training dates listed below:
Required Training Dates
Friday,
October 23rd
|
1:00-5:00pm CST
|
Fall Training #1
|
Friday, October 30 th
|
1:00-5:00pm CST
|
Fall Training #2
|
Friday,
November 6th
|
1:00-5:00pm CST
|
Fall Training #3
|
Friday, November gth
|
1:00-5:00pm CST
|
Fall Training #4
|
Friday, November 20th
|
1:00-5:00pm
CST
|
Fall
Training #5
|
Required readings,
small group meetings, and responses over Winter Intersession Saturday, January
2nd 10:00am-4:00pm Winter
Training Workshop
Information
Session Dates
Wednesday, September 16th 1:30-2:30pm
CST Friday, September 18th 11:00am-12:00pm CST Tuesday, September 22nd
5:30-6:30pm CST Thursday, September 24th 10:30-11:30am CST Monday, September
28th 1:30-2:30pm CST Wednesday, September 30th
11:00am-12:00pm CST
Wednesday,
September 30th 5:30-6:30pm CST
Registration
for Information Sessions can be found at https://dehub.campusgroups.com/nsfe/events/.