Friday, September 6, 2019

The Success Coaching Program


The Success Coaching program provides 1:1 peer support to all first-year students. As we build our Success Coaching team, we’re looking for students who are passionate about supporting their peers and serving as a bridge to the many resources at DePaul. We are looking for students who have strong active listening skills, are able to guide their peers in identifying what they want out of their DePaul experience, and establishing a plan to make it happen.

In order to be a Success Coach, students have to have junior/senior standing and have held a previous student mentor/tutor or peer support role at the university. Graduate students must be enrolled in either the Counseling or the Educational Leadership (with a concentration in Higher Education) Master’s program within the College of Education, or have held a previous peer support role at DePaul. 

The Success Coaching role will be 10-15 hours a week during winter quarter and 5-10 hours a week during spring quarter. Success Coaches can continue other on-campus jobs while serving as a coach.

Students interested in applying for the Success Coach role must attend an information session. Applications are due on the campus job board by September 30thAttached is the job description for both our Undergraduate and our Graduate Success Coach positions, which include the information session days/times/locations.



       DEPAUL UNIVERSITY

Office of New Student and Family Engagement


2019-2020 Graduate Student Success Coach
Position Description: In order to support the success and retention of our first-year students, the Office of New Student and Family Engagement selects approximately 25 highly driven and caring juniors, seniors, and graduate students to serve as Student Success Coaches. Student Success Coaches will report to the Coordinator of Retention and Student Success Initiatives. Success Coaches play an integral role in supporting the transition and success of first­ year students. They will facilitate structured one-on-one meetings to guide first-year students through thought­ provoking conversations. Through these meetings, goals and strategies will be established in order to maximize student's personal and professional potential. Success Coaches will check-in regularly to address obstacles, promote resources, provide encouragement, and offer structured accountability. Success Coaching sessions will take place throughout the winter and spring quarters, generally between 9:00-5:00pm on or near either campus.

Qualifications:

          Strong interpersonal skills including empathy, communication, problem solving, and leadership skills and the willingness to develop these skills further
          Knowledge of and commitment to the mission of DePaul University and the goals of the Office of New Student and Family Engagement
          High level of time-management skills and flexibility, and ability to motivate self and others
          Enthusiasm for DePaul and the Chicago community
          Strong desire to learn about all of the resources, services, opportunities, policies and people at the University
          Currently enrolled full-time graduate students with a minimum of one quarter at DePaul and 3.0 grade point average. Graduate program must have curricular  ties to  Higher  Education  and/or  college student development. If graduate program has no curricular tie to college student development, applicant must have previous experience as a student mentor or tutor at DePaul University.
          All applicants' student conduct records will be reviewed as part of the selection process. Students who have been found in violation of the Code of Student Responsibility or other DePaul policies through the Student Conduct Process may be required to provide additional information and/or may  be removed  from the selection process or from the position

Responsibilities:

1.        Meet one-on-one with current first-year students and facilitate guided conversations to identify needs, set goals, learn about resources, and develop/grow student success skills
2.        Facilitate quarterly group sessions with assigned first-year students
3.       Maintain open communication with Success Coaching staff when further support is needed regarding assigned students
4.       Maintain regular contact with assigned first-year students through 1:1 meetings, phone calls/texts, emails, or group sessions
5.       Document coaching interactions in an appropriate manner, according to the guidelines provided (reporting necessary information to supervisor or Title IX Coordinator, and refraining from sharing information with fellow coaches)
6.       Support the development and facilitation of Success Coaching events and initiatives
7.       Serve as a positive representative of DePaul University and the Office of New Student and Family Engagement
8.       Attend and participate in all required staff training sessions and ongoing staff development

Work Schedule and Terms of Employment:

Student Success Coaches are employed for a minimum of two quarters, beginning on January 2nd , 2020 and ending  on June 12th, 2020. The work schedule includes required training days throughout fall quarter (listed below), remote training assignments during winter intercession, and a 3-day intensive training January 2nd -Jan uary 4th.

During the winter quarter, the Success Coaches work 10-15 hours a week, with 5-8 hours designated for 1:1 Success Coaching sessions with first-year students and 5-8 hours designated as office hours where Success Coaches will follow up with students, document student meetings and interactions,  reach  out to  new  students, and support the planning and facilitation of Success Coaching events. During the spring quarter, Success Coaches work 5-10 hours a week.

Success Coaches will need to be available for Success Coaching sessions at both the Lincoln Park and Loop colleges, depending on student need. Success Coaches will work with the Coordinator of Retention and Student Success Initiatives in order to create their Success Coaching schedule with most availability needed ruing business hours and only occasional evening and weekend hours needed.

Success Coaches will be paid an hourly wage of $15 and will be responsible for entering hours weekly.

Application Process and Deadline:

To be considered for the position, all new applicants are required to:
         Attend an Info Session (dates listed below)
        Submit a completed application (including resume) on the campus job board by 11:59pm on Monday,
September 30 th.
o     Submit current resume and a cover letter explaining their passion for the work this role requires as well as their skills and experience that qualifies them for the position.
o     Provide the name and email address of a faculty or staff member to serve as a recommendation to their application and speak to their abilities in supporting fellow college students.
         If offered, attend an in-person interview taking place October 1st-18th, 2019.

Offers for the Student Success Coach position will be made by Thursday, October 24th, 2019 with Acceptance/Decline due by Wednesday, October 30 th. If you are offered and accept the Student Success Coach position, you will be required to attend the hiring meeting on Friday, November 1st in addition to all training dates
listed below.

Required Dates

Friday, November 1st 1:00-4:00pm - Hiring Meeting and Fall Training #1 Friday, November 8th 1:00-5:00pm - Fall Training #2
Friday, November 15th 1:00-5:00pm - Fall Training #3 Required reading and response over Winter Intercession
Thursday, January 2nd -Satur day, January 4th 9:00am-7:00pm - Pre-Quarter Training

Information Sessions

Tuesday, September 17th 2:30-3:30pm (LPSC  Room  324) Friday, September 20th 11:00-12:00pm (LPSC Room 324) Tuesday, September 24th 5:30-6:30pm (LPSC Room 315) Wednesday, September 25th 10:30-11:30apm (DPC Room 8011) Friday, September 27th 11:00-12:00pm (LPSC  Room  324) Friday, September 27th 1:00-2:00pm (DPC Room 8011)